Laura Catalina Gamba Chitiva
Wfm - Analyst
Perfil profissional
I am a proactive, organized and responsible person, with good interpersonal relationships and willingness to learn.
Experiência de trabalho
Wfm - Analyst
teleperformance | Julho 2021 - Agora (5 years 4 months)
habilidades usadas
Data and process analysis, management of tools such as Excel, Power BI, SQL.
realização principalAdministrative assistance and management of database tools.
Bilingual Trainer
teleperformance | Maio 2021 - Julho 2021 (2 months)
habilidades usadas
Training in campaigns and social and educational skills.
realização principalManagement of groups of 50 people in training.
Bilingual Agent
teleperformance | Outubro 2020 - Abril 2021 (6 months)
habilidades usadas
Customer service focused on conflict resolution and multitasking.
realização principalCall reception and technical support for LATAM and US customers.
Formação acadêmica
Systems Engineer
Corporacion unificada nacional de educacion superior (cun) | Technological career
Corporacion unificada nacional de educacion superior (cun) | Technological career
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