• Monitoring and managing servers to ensure all logs are working correctly • Verifying and tracking statistics, errors or configuration information for voice, data and SMS logs.. • Perform testing in a quality control environment in accordance with the requirements and made to the development area by the client. • Develop and maintain updated documentation for all processes.

Develop customer communication skills while resolving requests or alarms presented.

• Administration, configuration and monitoring of Servers and virtual machines (Windows), Switches (Cisco and Dell), wired and wireless network, telephone plant, active directory, Office 365, storage server (SAN), plant security alarm. the company, IP cameras, audiovisual equipment, PDA terminals (Pocket PC), workstations. • Provide support, resolve doubts, maintenance and configuration of end-user PCs • Supplier management and equipment pricing.

Develop skills for project creation and lead technological activities, making important decisions for the company.

• Incident resolution at layer 2 and 3 levels of wireless networks with more than 3,000 connected users. Using devices such as (Cisco, HP), radio links (Ligo wave, Deliberant), servers (Linux Ubuntu, Windows Server 2012) and centralized access points (Ruckus). • Perform diagnosis, solution and monitoring of the technical problems presented in solutions at the LAN and WAN level. • Solve technological incidents effectively and efficiently with compliance with ANS.

Develop myself as a group leader and strengthen my technical knowledge in a practical way