Yeferson Sneider Villamil Garcia
Bilingual Agent, Front Desk, Back Up
Perfil profissional
I am a professional with advanced oral and written communication skills in English, capable of handling technical conversations and solving complex problems (C1 level certified by Passport Language Centers). I have proven experience in customer service and technical support, both in on-site environments and through telephone and digital platforms
Experiência de trabalho
Bilingual Agent, Front Desk, Back Up
mmmigration/veta education | Janeiro 2024 - Agora (2 years 10 months)
habilidades usadas
Worked as a bilingual agent handling customer inquiries and providing support.
realização principalExperience in managing customer interactions effectively.
Bilingual Agent
webhelp | Janeiro 2023 - Dezembro 2024 (1 year 11 months)
habilidades usadas
Provided technical support and customer service in a bilingual environment.
realização principalManaged inbound and outbound calls efficiently.
English Teacher
ula | Janeiro 2023 - Dezembro 2023 (11 months)
habilidades usadas
Taught English to students, focusing on communication skills.
realização principalDeveloped and implemented effective lesson plans.
Formação acadêmica
English c1
Passport language centers | Without studies
Passport language centers | Without studies
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