Capture and prospect potential customers for the business model. Manage the consulting process for clients regarding the company's service portfolio. Carry out the follow-up process at the close of the sale in order to consolidate the relationship with the client. Manage portfolio in the medium and long term.

Capture and prospect potential customers for the business model. Manage the consulting process for clients regarding the company's service portfolio. Carry out the follow-up process at the close of the sale in order to consolidate the relationship with the client. Manage portfolio in the medium and long term.

• Lead the staff in charge of the Customer service area, ensuring compliance with area metrics and customer management, from acquisition to closing sales, including handling objections. • Prepare projections based on the Balanced Scorecard, commercial and production management, in order to monitor and alert on compliance with sales, demand and shipping projections.