Versatile and proactive virtual assistant with over 1 year of experience in customer service within the financial sector . Skilled in cold sales , appointment setting , email management , campaign management , and content creation . Known for clear communication and problem-solving
Conducted cold calls and emails to promote services, managed email communication, coordinated appointments, created content, managed outreach campaigns, and engaged prospects via follow-up and social media.
realização principalManaged cold calls, emails, appointment scheduling, content creation, and outreach campaigns to generate leads.
Supported clients with account issues and inquiries, delivered professional and timely communication to ensure satisfaction.
realização principalProvided financial support and resolved client inquiries via phone and email, ensuring satisfaction.
Supported users with account access, transactions, security, and technical issues, providing clear and friendly support across channels.
realização principalHelped users with account access, transactions, security, and technical issues while ensuring compliance.