Responsible for the planning, monitoring and execution of the preparation of the collection of samples that come from fashion design, through analysis, obtaining resources and the assistance team (patterning, cutting, sewing); verification of human resources, machinery, equipment and supplies; implementation of industrialized strategies; as well as, participation with an interdisciplinary team to generate action plans and improve work methods;
realização principalI participated in the implementation of the SCRUM methodology, through the creation of graphic sheets to carry out the sequence of the production and design chain, complying with the area's objectives, optimizing times and generating an efficiency of 80 percent, going from working 6 to 6. 5 days.
Responsible for the commercial area, for customer relations, seeking growth opportunities in the three target business lines in maintenance of hydraulic networks, analysis of commercial performance indicators, support in strategic plans and continuous improvement and innovation of Management. General and Administrative, preparation of quotes in CRM software, visits to clients, negotiation, after-sales support.
realização principalI increased the new customer base by 10 percent. With communication and customer focus during the pandemic period, I achieved permanence and increased customer loyalty, which allowed me to reach the goal after that period of time in August of the current year.