Luisa Fernanda Marín
Contact Center Operator / Sales and After-Sales
Perfil profissional
I have over 20 years of experience in sales. I have extensive interpersonal, teamwork, and written communication skills, and I have the ability to work collaboratively with different areas of the organization and adapt to different work environments.
Experiência de trabalho
Make calls to customers to offer new products or promotions and close sales. Provide after-sales service and register products on the e-commerce platform.
realização principalAssist customers by phone, chat, email, and WhatsApp.
Schedule maintenance service appointments and provide quotes and spare parts sales. Responsible for meeting the sales budget.
realização principalManage leads and opportunities assigned in the CRM.
Provide consulting services to companies and submit business proposals. Organize business meetings and events for brand positioning.
realização principalResponsible for telemarketing to acquire new clients.
Formação acadêmica
Universidad libre | Undergraduate
