Ruben Dario Ninco Martinez
Change Management Analyst
Perfil profissional
Documentation and management of IT processes, Analysis and conceptual logical and physical modeling in BD. Support and care of end user incidents, software deployment and implementation.
Experiência de trabalho
Solutions Consultant
sophos solutions | Setembro 2022 - Agora (4 years 2 months)
habilidades usadas
Developer Control-M
nttdata | Julho 2021 - Setembro 2022 (1 year 2 months)
habilidades usadas
Ensure that all RFCs during the life cycle comply with the Service Level Agreements (SLAs) and the agreed deadlines. Information gathering for new changes in prod.
realização principalITIL process management
Tester
cinte colombia | Novembro 2020 - Julho 2021 (8 months)
habilidades usadas
User administration, management of cobol file structures, Batch Production environment deployments and implementations - Demo-Prod, Incident management,
realização principalBatch processing automation for financial institutions
Formação acadêmica
Network Installation and Maintenance
Instituto colombiano de aprendizaje | Technological career
Instituto colombiano de aprendizaje | Technological career
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