Transfer of calls Sending of emails to the secretaries of different specialties Support to the appointment confirmation area Cancellation of appointments Reassignment of appointments Download medical authorizations for the care of users who attended by Eps or subsidized regimen

Certify rights of patients to clinics Validate status of affiliation to users and companies Send certificates of affiliation Inform users and companies about affiliation process Validate payment of reimbursements Validate payment of disabilities Inform users about the emergency points and IPS service points Requests for changes to IPS Validate referral processes Validate per diem processes Validate status of medical orders Filing and validate responses to complaints

Assignment of medical appointments, for general medicine and specialist consultations. Attend to users, using the protocol established by the company. Satisfy the needs of users, through our services.{ ***}Work as a team, to achieve a good level of service. Meet the goals established in the company.