Database analysis, verify the normal operation of the three web applications used and the desktop application used by the transmilenio operations technicians (360 operations, 360 application control panel seven), make changes to the database when errors occur, installation and maintenance of said applications.

Customer support on accounting and financial software management, in terms of software execution problems, support through remote connection (teamvewer) which was carried out on a support page of the company called helpdesk, software operation tests, training for personnel new, installation of backup software on bd.