Management of natural gas expansion projects in Cundinamarca, coordination with public entities, risk analysis and supervision of contractors.

I led natural gas network expansion projects, coordinating permits, risk analysis, and technical, regulatory, and budgetary compliance.

Coordination with the commercial management in the execution of strategic projects, high quality customer experience.

I led the management of key accounts and oversaw quotes, orders, and claims under documented processes.

Implementation of training programs for customer service staff, management of brand visibility projects at points of sale.

I led brand visibility projects, managing teams and resources to optimize consumer impact and improve user experience.