Commercial, administrative and purchasing management for the attention of large corporate accounts in the mining, manufacturing, textile, cement, insurance, health, port and service laboratories, on technology and systems requirements. Manage from ERP from start to finish requirements, from the attention of the request from the purchasing areas, tender management, approval processes to the dispatch of the product.

Improved customer experience by 15%, increased customer portfolio by 33%, increased billing by 44%, increased ticket per company by 14%.

Manage the attention of subscribers of the most important publishing company in Peru - Grupo El Comercio, perform cancellations, cancellations, payment applications, new digital subscriptions, payment processing and different queries and / or requests from the SAP system and other platforms. Likewise, the processing and processing of claims and complaints cases until their resolution

Obtaining the expected goal of resolving cases in the expected time

Manage new clients of a large mass consumption company in Peru dedicated to Beauty. Manage the process from start to finish, from the attention of orders, coordination with supply and dispatch areas, according to the client's needs, to the process of issuing payment receipts. Comprehensive management through CRM and other platforms.

Increase electronic sales by 60% as a new channel. Improve coordination with the supply and dispatch areas