I am an Application Support Specialist with experience in Jira project management, data analytics, and digital marketing.
I set up projects in Jira Software and JSM, managing permissions, notifications, workflows, and more. I developed custom solutions using Groovy and Python.
realização principalI led multiple projects for clients in Europe, acting as Jira administrator.
I implemented a sales funnel and marketing strategies, increasing the hotel's monthly sales by 47%.
realização principalI reduced staff turnover through environmental diagnostics and a retention plan.
Built AI models to analyze sales and improve customer communication, increasing occupancy rates by 7%.
realização principalI integrated market and sales data analysis to find optimization opportunities.