Development of a website designed as an e-commerce for the purchase and sale of books, a Rest API to obtain user and product information, and a dashboard to monitor user and product information.

- Customer service for a US company, managing enough conversational English to serve users from that country. - Fast and satisfactory solutions to users in an empathetic and efficient way, maintaining control of the situation at all times. - Help offered to colleagues with less experience or in cases of difficult management. - Multitasking ability required to handle the customer on the other side of the line while solving their case with technological tools.