Sales and customer service professional with a proven track record of exceeding sales quotas , strong verbal and telephone communication skills , active listening , and CRM proficiency
Handled prospecting, feasibility, inspections, RUNT, and documentation for vehicle loans.
realização principalLed vehicle loan cycle at Sufi via WhatsApp, managed documentation for effective disbursements.
Sold financial products (credit cards, loans) and helped implement sales strategies for Directv.
realização principalAchieved sales targets for Bancolombia products and contributed to sales strategies at Directv Latinoamérica.
Delivered customer support to Spanish-speaking clients, resolving inquiries and complaints efficiently.
realização principalProvided exceptional customer service and resolved inquiries for Orange Spain clients.