Reception of documents, answering telephone calls, filing documents, managing client databases that include affiliations to funeral plans as well as withdrawals and contract renewals, receipt and application of payments, generation of account statements for clients, having Updated the digital phone book as well as customer addresses, management of office machinery, sending official communications to customers, filing documents.

Reception of documents, answering telephone calls, attending visits, filing documents, keeping up to date with the processing of files, keeping the phone book as well as addresses and clients up to date, managing ICTs and office machinery.