Defined acceptance criteria, estimated testing effort, validated defect closures, and conducted regression and exploratory testing for a platform with 600,000+ monthly downloads.

Led QA strategy for native mobile app and e-commerce platform, balancing manual and automated testing, ensuring seamless customer experience and early defect detection.

Founding QA member, identified and documented 200+ defects in three weeks, preventing costly production issues, and managed offshore QA team.

Introduced testing methodologies, built a quality-first culture, facilitated Scrum, and improved test coverage with 850+ regression cases.

Created test strategies, test plans, traceability matrices, managed JIRA backlogs, defect lifecycle, and contributed to product architecture.

Designed and executed end-to-end testing for Oracle Netsuite ERP and Salesforce CRM, supporting data migration and improving acquisition processes.