Juan Andrés Díaz
E.F.L Teacher
Perfil profissional
Motivated and adaptable English teacher with 1+ year of classroom experience and 3+ years in customer service and sales . Proven ability to perform under pressure , manage diverse learner needs and drive engagement through strategic lesson planning
Experiência de trabalho
Designed learning materials, monitored student progress, and supported learners in achieving language goals.
realização principalDelivered engaging lessons focused on speaking and listening skills. Mentored struggling students. Designed learning materials and supported learners.
Handled inbound and outbound calls, emails and chats. Assisted with inventory updates and customer support.
realização principalManaged supplier communication, processed invoices, maintained delivery records, assisted with inventory and customer support.
Sent emails to customers about offers, updates and specials. Assisted customers with order status and payments.
realização principalAnswered inbound calls, emails and chats delivering exceptional customer service. Helped customers with online questions and payments.
Formação acadêmica
Global training | Especialización
