Active directory administration, change and update of passwords of different users, validation of the status of services and servers, administration of Oracle 11g and 12c databases on Linux servers, functions at level 1 and 2 focused on Oracle database administration, Server administration Windows, Linux, Solaris

A more detailed solution of the different requests and incidents that arise

I belonged to the 24x7 remote monitoring center work group which was in charge of carrying out a checklist and monitoring the databases, servers and the different services of each client, the due escalation of each request received depending on the platform that is needed, management and attention to incidents generating prompt attention and response

High customer management, leadership and teamwork and under pressure