Support technicians from the office to be able to communicate with users and be able to link the different telecommunications equipment with the servers

Improve technical quality in the support of technicians towards users

Receive calls in the call center to direct them to the area in charge and provide technical support to home users.

Be a good advisor to users and provide them with effective solutions to damages to public services.

Maintenance and repair of computers, printers, connections of remote equipment and connection of videoconferencing equipment.

Maintain system equipment in optimal conditions for the operation of the offices.