I achieved a significant improvement in efficiency by automating and optimizing the area's Excel reports through the use of Power Query and macros, reducing the time dedicated to these tasks by 30%. I coordinated and managed transmission orders for television advertisement on 20 channels, demonstrating effective project management and coordination skills. ● I performed weekly monitoring and resolved discrepancies in advertising scheduling, which reflects my attention to detail

I achieved a significant improvement in efficiency by automating and optimizing the area's Excel reports through the use of Power Query and macros, reducing the time spent on these tasks by 30%.

Led the creation of custom Dashboards for a team of 20 team leaders, improving accessibility and streamlining data analysis. Managed a team of 22 people as a temporary Team Manager for 18 months, constantly keeping KPIs above of 90%. Featured among the top three teams from a group of 20 leaders, demonstrating effective leadership skills and outstanding results in challenging environments.

I implemented and optimized the KPI Scorecard for Customer Service Associates, reducing the time needed to analyze metrics by 30%, which demonstrates my ability to simplify processes and improve efficiency.