Negotiation planning with potential and renewal clients, based on framework contracts and new requests according to the digital transformation needs required in the Latin American region. Model licensing scenarios according to the required solution and based on company guidelines.

To be the voice of the customer within the company in the face of pre-sale and post-sale requests in the Retail line in the United States market. Improve the customer experience at each point of contact and in processes by reducing customer effort. Flexible and fast problem solving ensuring the delivery of the promise of value. Be the intermediary and facilitator between the client and third party vendors.

I held meetings with prospects every week to ensure market share and visibility. Established relationships based on trust based on the premise that the prospect achieves up to 50% increase in income or saves up to 60% in expenses and costs with digital transformation solutions identifying the key needs of the client.