Validation of credit life, Identity verification, fingerprinting Biometrics • Enhance credit cards and delivery to the customer •Sale of credit cards, Meeting my short and long term objectives consistently . • Empathetic and calm management of user complaints. • Proactive participation in meetings aimed at creating new practices. • Customer service both by telephone, email and face to face. • DOCUMENTARY MANAGEMENT

INTERNAL AND EXTERNAL CUSTOMER SERVICE, SALE OF CREDIT CARDS AND INSURANCE

Analysis and audit of filed release credit requests • Central risk platform administration *Identity verification • CRM platform management • Verification of credit life CIFIN risk centers • Digitization of documents • sending and constitution of guarantees •

•Validation of documents • Reception of documentation for credit application • Verification of identity • validation of coverage • validation of central risk quotas • Digitization of documents • management of the sales platform • Customer service internal and external client • Compliance with short and long-term goals consistently. • Permanent audit. • Presentation of ideas to improve performance and efficiency.