Process position, job, and employee data changes in HR systems throughout employee lifecycle events. Experience in resolving employee service requests. Deep understanding and knowledge of the Bank's policies and procedures. Proven teamwork capabilities; Strong relationship management and interpersonal skills.

Selection and profiling of university students for cultural exchange programs to the United States, customer service, complaints and suggestions from applicants. Guide applicants in the Visa procedures, documentary advice to those throughout the travel process. Communication by email with the partner agency in the US as the main contact in Colombia.