Evaluate the patient in the first meetings, gathering information on behavior and cognitive functioning. Diagnose and identify emotional, mental, social and behavioral conflicts in order to build personalized goals to relieve symptoms. Intervene with the patient through therapies, according to the diagnosis to resolve disorders or internal problems of consultation. Attribute coping strategies

Serve foreign customers through calls, emails and chats in order to resolve problems with the services provided by the campaign. Optimize assertive resources to supervisors facilitating the process and registration of each specific situation of the clients. Maintain satisfaction statistics at high levels through interpersonal strategies in which the customer is committed to the company.

Offer support in processes of teleconsultation with the doctor in daily shifts of 8 hours. Complete informative guides for patients, attaching regular channels for appointments and medical authorizations. Establish logistics interventions and programming of web agendas. Register and supervise patient data on the platforms, so that the doctor authorizes and generates orders and incapacities if necessary