David Lopez Cardona
Bilingual Advisor
Perfil profissional
Bilingual customer service and sales specialist with over three years of experience serving English-speaking clients, leading teams, and developing businesses in the tourism industry. Focused on customer satisfaction, process improvement, and business growth.
Experiência de trabalho
Specialized in an SDR Academy, previous management and knowledge in CRM
I developed prospecting strategies and partnerships with tour operators, managed social media, and oversaw operations to increase bookings and satisfaction.
realização principalB2B alliance management, prospecting, operations coordination, and increased social media visibility.
I provided technical and operational support to hosts and guests, resolving issues and ensuring satisfaction and security on the platform.
realização principalBilingual technical and operational support, conflict resolution, and international client management.
Formação acadêmica
Jorge isaacs – colombia | High School
