Juan Felipe Parra Palacios

IT Infrastructure Specialist

Perfil profissional

AI Platform Operations & MLOps Specialist with 2+ years of experience in software and data engineering , ensuring high availability for mission-critical infrastructure . Skilled in MLOps , Databricks , CI/CD , Azure , and enterprise AI operations

Experiência de trabalho

It Infrastructure & Operations Specialist

cotel tigo | Janeiro 2023 - Agora (3 years 10 months)

habilidades usadas

Implemented automated Python, Bash, and CI/CD workflows for monitoring, diagnostics, and deployments. Managed REST API integrations, telemetry logging, and performed RCA and incident troubleshooting. Collaborated using Agile/Kanban.

realização principal

Ensured 24/7 high availability and operational reliability for mission-critical platforms and cloud-connected systems.

Infrastructure Technologist

fundacion epm | Janeiro 2022 - Janeiro 2023 (1 year)

habilidades usadas

Monitored system variables, mitigated service drops, enforced compliance, and supported infrastructure expansion projects under IT governance standards.

realização principal

Coordinated operational support for complex technological nodes and mission-critical network assets.

It Support Analyst (Servicedesk L2)

sodexo / staffing | Janeiro 2021 - Janeiro 2022 (1 year)

habilidades usadas

Administered access controls, identity governance, and managed cloud resources via Windows 365, Microsoft 365, and SAP.

realização principal

Delivered L2 technical support, resolving complex incidents in hybrid enterprise environments.

Formação acadêmica

Certified it Consultant
German-colombian chamber of commerce and industry (ahk colombia) | Specialization

Gerado por