Oversaw Active Directory, Linux/Windows servers, Fortinet Firewalls, enterprise wireless networks, Microsoft 365/Teams, Azure AD, and integrated AI-driven solutions. Led IT projects and supported innovation.

Managed hybrid infrastructure (Cloud and On-Premise), led Microsoft 365 and Azure administration, implemented automation with Python, and ensured network security and operational continuity.

Handled network SLA indicators, executed advanced diagnostics, trained SENA apprentices, tested Linux services, and installed/configured switches and access points.

Performed network monitoring, diagnostics, and report generation. Led training, managed telecom rooms, and configured network equipment.