Technical leader in Salesforce chatbot project, leading a team of two consultants and one technical resource. Adding Digital Engagement in order to enable Einstein chatbot and Omnichannel within the solution. Responsible for developing point to point integration with third party services and custom business rules with Apex. Design and development of an API led connectivity with Mulesoft 4 to deliver customer's raw data to the data lakes and Salesforce as well, in order to deliver back customer.