Camilo Montoya
Virtual Assistant | Administrative Coordinator
Perfil profissional
Detail-oriented and proactive Virtual Assistant with over four years of experience in administrative support , customer service , and back-office operations . Skilled in data management , email handling , and policy documentation
Experiência de trabalho
Virtual Assistant | Administrative Coordinator
wolf business consulting | Janeiro 2019 - Setembro 2024 (5 años 8 meses)
habilidades usadas
Handled email correspondence and VoIP calls, improving response time by 30%. Assisted in policy issuance, corrections, renewals, and cancellations, streamlining administrative workflows.
realização principalManaged customer data updates, policy documentation, and file organization, ensuring 99% accuracy.
Administrative Assistant & Customer Support
el vivero cafe | Janeiro 2017 - Junho 2018 (1 año 5 meses)
habilidades usadas
Maintained accurate documentation for inventory and customer records. Assisted in administrative tasks to support daily business operations.
realização principalManaged client communications via email and phone, improving service efficiency.
Formação acadêmica
Certifications in Administrative Support Digital Tools
Platzi | Bootcamp
Platzi | Bootcamp
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