I know how to treat a user assertively and thus be able to persuade them. I know about the management of social networks in a company, adequate communication through these media. I know how to sell and retain a user.
I attended to procedures related to invoices, support, sales, and retention of household products through chat and social networks.
realização principalHave the opportunity to support various positions such as supervisor, quality analyst and backoffice
I practiced my technique and carried out inventories on the elements used in the call center (headbands, equipment, connections, etc.).
realização principalI had the opportunity to show leadership capabilities as I provided training for the use of work resources
I received calls and later went to the outbound call area where I made sales
realização principalIt was my first experience and due to good grades in my performance, I had the opportunity to support exit campaigns