Wrote academic essays, translated documents, performed style correction for various materials.

Academic and technical writing, translation, style correction.

Researched travel documentation requirements, updated databases, optimized content with AI, reviewed English and Spanish content, handled client requests, monitored global news for updates.

Content optimization using AI tools, research and analysis for global travel requirements, bilingual content review, client communication.

Assisted clients with medical/pharmaceutical services, managed accounts, tracked orders, ensured timely responses within performance goals.

Provided high-quality customer service in medical and pharmaceutical access, managed accounts and orders, met KPIs.