- Management of client accounts virtually, with personalized attention. - organization of meetings, presentation of proposals and review of weekly status of progress of projects and/or services. - Building relationships with customers to gain a deeper understanding of their experiences - Facilitate communication between internal teams (development, marketing, sales) based on customer feedback.

- Directed and managed relationships with key clients, acting as the main point of contact to understand their needs and guarantee satisfaction. - Carrying out online sales of services. - Relationship management with key clients, acting as primary point of contact to understand their needs and ensure satisfaction. - Supervised project implementation, ensuring timely delivery and quality of service in accordance with customer expectations

- Direct sales and implementation of customer loyalty strategies. - Customer advice and portfolio management. - Compliance with monthly quotas. - Management of different points of sale in the modern channel. - Inventory review and stock control.