Design personalized long-term strategies, which allow individuals to be protected against their old age, disability or death, making it easier for their families to have a heritage that allows them to maintain their quality of life in difficult times. Always considering the needs and economic possibilities of each prospect.
Define the strategy and customer journeys of the B2B digital portal and WhatsApp for Business that opened new sales and communication channels with the customer in Mexico, Brazil, Colombia, Argentina, Panama and Costa Rica. Design a platform and digital processes for Customer Service to improve service quality and speed up response times to customers in Mexico and Brazil.