Bilingual professional with advanced English and Spanish , experienced in customer service , technical support , and translation . Skilled in communication , problem-solving , and adapting to dynamic , multicultural environments
Addressed customer questions and complaints, managed billing adjustments, and offered promotions for internet, phone, and mobile devices.
realização principalDelivered personalized customer service, resolved billing issues, and promoted telecom products in the US market.
Handled customer inquiries and complaints, provided technical support for driver accounts, and resolved payment disputes through internal investigations.
realização principalProvided bilingual customer and technical support for Uber users in the US and Canada, resolving account and payment issues.