· Respond to resolutions issued by the superintendency of public services · Compliance with daily production · Adjustment to billing of air users' energy consumption · Generation of credit notes and debit to customers ·Manage and analyze resolutions issued by the Superintendency of Public Services. ·Monitor customer billing adjustments.

·Sale of services ·Generate, design and execute business strategies, providing autonomy in timely decision-making. ·Follow-up on pending quotes and approved projects ·Create and implement objectives for the achievement of clients. ·Preparation of monthly reports. ·Manage their loyalty ·carry out follow-ups and sales visits to achieve achievements and objectives{ ***} Contact the client to request missing documentation

·Customer service in person and by telephone ·Sale of policies ·Quotations ·Renewals ·Receipt of client documentation ·Portfolio management ·Cancellation of policies at the request of the client ·Receipt of customer complaints ·Sarlaft processing ·Generation of customer payment slips{*** }·Issuance of policies ·Entry of claims ·Management and monitoring of assigned claims ·Generation of collection account ·Upload of Documents{ ***}