Lina María Giraldo
UX designer
Perfil profissional
Experiência de trabalho
Ceo - Desarrollo De Proyectos - Área Comercial
canua | Maio 2013 - Agora (13 years 6 months)
habilidades usadas
Design and development of furniture for home and offices.
realização principalFulfillment of sales goals
Diseñadora De Experiencia De Servicio.
konecta | Março 2021 - Março 2022 (1 year)
habilidades usadas
I am in charge of designing the contact center service experience, for companies such as SURA, Bancolombia and their subsidiaries, I work together with the AI, CX area, for each operation. I must make slack diagrams, CJM, service Blueprint, Shadowing, among other co-creation and research methodologies.
Project Consultant
l^atelier bogotá | Março 2016 - Maio 2017 (1 year 2 months)
Customer service and product sales, special developments and furniture customization. Special attention to construction companies and business development for restaurants. Project development
realização principalFulfillment of sales goals. Business Development, advice on Industrial Design and Project Management. (Freelance)
Formação acadêmica
Industrial Design
Universidad católica de pereira | Undergraduate
Universidad católica de pereira | Undergraduate
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