· Contribution liquidator for independent workers and companies through the online contribution platform. · Customer management, requests, complaints and claims. · Management of platforms and escalations · Identification and anticipation of possible problems and needs to achieve greater efficiency and customer satisfaction · Customer service and advice
Accurately know the products and services of the organization. · Provide an excellent customer service experience; Really and objectively advise your needs in first contact. · Handling calls, TMO, and escalations. · Management of [Product or Service] through the use of platform. · Exceed customer expectations in terms of service and quality. · Internet support. REASON FOR WITHDRAWAL: VOLUNTARY