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María Elena Matus Sanchez

Back Office Analyst
Habilidades
(Auto-avaliação)
línguas
English:
  • Speaking
    70%
  • Reading
    70%
  • Writing
    70%
Spanish:
  • Writing
    70%
  • Reading
    70%
  • Speaking
    70%
Perfil profissional

Experiência de trabalho

Backoffice Analyst / Hr Assistant
teleperformance | Janeiro 2021 - Janeiro 2023 (2 years)
habilidades usadas

Selection Department in charge of guaranteeing compliance with the hiring requirements of candidates ready for HR management: background check, clinical results, collection and quality of basic data for each profile and validation of documents and employment references.{*** }

realização principal

For the Talent Attraction department, where I stood out on the front line in contacting and monitoring them through the Hibot platform (Contact and monitoring via WhatsApp), I have basic knowledge of administrative management within the platform.

Coordinador Centro De Servicio
telefonia celular de nicaragua | Janeiro 2020 - Janeiro 2016 (4 years)

• Management and control of personnel in charge. • Guarantee lease payments, suppliers, service requirements and general maintenance of the establishment. • Guarantee customer satisfaction and good experience with timely advice with resolution and follow-up of cases. • Develop and encourage staff to maintain the culture of customer experience to build loyalty and provide added value in each service. • Supervision and compliance with assigned tasks.

realização principal

On compliance with both service and sales indicators, accurate communication with staff and climate control of broadly sustainable and inclusive work environments.

Formação acadêmica
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