Karen Melissa Altuzarra Sarmiento
Specialized Sales Consultant for MercadoLibre
Perfil profissional
Service-oriented professional with experience in customer service, sales consulting, and collections management in a call center. I excel at proactive attitude, assertiveness, active listening, and a focus on resolving customer needs.
Experiência de trabalho
MercadoLibre account management, seller retention, benchmarking metrics against the competition, business consulting, and results improvement.
realização principalPersonalized support for salespeople, strategies to increase sales, optimization of publications and performance metrics.
Lease portfolio management, obligation reminders, payment confirmation, and personalized attention.
realização principalDebt collection for 0-90 days, payment agreements, billing and customer service.
Portfolio management, Royal Prestige product guidance, multichannel customer service, customer retention, and business consulting.
realização principalDebt collection 0-30 days, call and chat support, cross-selling and retention.
Formação acadêmica
Fundación universitaria compensar | Technological career
