Stephany Miquilena
Customer Service & Sales
Perfil profissional
Multifaceted professional with experience in customer service , digital content creation , translation , and education . Fluent in English ( B2 ) and Spanish , with strong communication skills and the ability to adapt to diverse roles
Experiência de trabalho
Customer Service & Sales
don quijote bookstore | Outubro 2024 - Janeiro 2025 (3 meses)
habilidades usadas
Maintained inventory organization and ensured proper product display.
realização principalAssisted customers by recommending products and processing purchases.
Customer Services & Portability
movistar becall | Março 2024 - Setembro 2024 (6 meses)
habilidades usadas
Achieved retention goals by providing excellent customer support.
realização principalHandled customer inquiries, assisted with carrier switching, and resolved issues.
Tour Guide & Spanish-English Translator
envigado | Março 2023 - Janeiro 2024 (10 meses)
habilidades usadas
Designed customized cultural experiences based on client interests.
realização principalProvided personalized tours, ensuring seamless communication for English-speaking visitors.
Formação acadêmica
Bachelor s Degree in Languages English Major
Instituto universitario de tecnologia superior de oriente | Profesional
Instituto universitario de tecnologia superior de oriente | Profesional
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