Responsible for the design and delivery of courses in risk analysis, network and information security, and data networks. Content development, theoretical and practical classes, and student assessment.

Design, planning, and delivery of courses on networking, cybersecurity, and cloud technologies. Evaluation of student performance and achievement of academic objectives.

Comprehensive business management: software development, help desk, support, maintenance, administrative and financial management, operations management, sales management, SaaS ERP product management, service monitoring and SLA compliance, sales and development team leadership, adoption of emerging technologies, and continuous improvement.

Leadership of multidisciplinary teams, implementation of agile methodologies (Scrum), project management, process optimization, SLA monitoring, integration of emerging technologies (AI, Azure), automation (RPA), CRM, and customer satisfaction.

Analysis of IT strategic plans, project structuring, budgets, and schedules for 14 municipal administration departments.

Analysis and alignment of strategic IT plans, project structuring, and process improvement in public entities.