1. Technical support: Provide technical support to users and solve problems related to hardware and software. 2. Hardware maintenance: Perform preventive and corrective maintenance of the company's hardware. 3. Network administration: Configure and maintain the company's networks. 4. Network security: network monitoring in search of anomalies that may damage our infrastructure systems (viruses, trojans, ransonware). 5. Administration of operating systems

1. Requirements analyst: Identify and analyze client needs and translate them into technical specifications. 2. Solution Designer: Create solutions and technical systems to meet client requirements. 3. Team Leader: Supervise and coordinate team members and ensure work is done efficiently. 4. Consultant: Provide advice and technical recommendations to clients and colleagues of the company. 5. Tea Evaluator