-Help customers understand and define their needs to be solved with a software application - Be available to the scrum team and external stakeholders to answer questions and make decisions about the product. - Manage expectations and communicate with clients when required. - Definition, prioritization and clarification of the Product Backlog of multiple projects. - Ensure that the team is working based on the vision of the product .

Consulting, Product Ownership and Business Analysis. Understanding the needs of the interested parties involved in the engineering processes, capturing their requirements in organized use cases for the understanding of the automation and development teams. Lead different meetings to discuss the requirements of the clients and the engineering team, thus preparing the necessary documents or tools to lead the meetings.

Provide customer service and support to users and insurers, specifically those of the roadside assistance service.