Analysis and Implementation: coordination of commercial teams, monitoring of financial proposals and closing effectiveness, budget compliance by client and area manager. Construction of commercial monitoring indicators, annual budget and macroeconomic vision, detection and analysis of impacts on compliance given the behavior of the market in the economic subsegments.

Plan and execute business strategies; directing and coordinating all activities related to commercial management, focused on customer experience. Follow-up and continuous knowledge of active, eroded or lost clients; evaluating the efficiency of commercial management. Design variable compensation models and analyze behaviors and results, settlement of incentive plans, creation and monitoring.

Consult, analyze and communicate international steel prices for the respective price and profitability adjustments. Measure customer satisfaction by analyzing purchasing behavior and generating the satisfaction index, generating alerts and improvement plans for customer loyalty and growth.