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Yennis Ricardo

Service representative
Habilidades
(Auto-avaliação)
Teamwork 100%
Adaptability to change 100%
Continuous learning 100%
línguas
Spanish:
  • Escrevendo
    70%
  • Leitura
    70%
  • Fala
    70%
Perfil profissional

Administrative assistant with the ability to adapt to change, continuous learning and teamwork. Job skills for data processing, information collection and customer service.

Experiência de trabalho

Service Representative
konecta colombia | Janeiro 2021 - Agora (5 years 10 months)

-Attend customers through a chat and provide them with guidance in the face of any concern or claim.

realização principal

The reduction of waiting times for customers.

Administrative Assistance
naftalina sas | Agosto 2019 - Junho 2020 (10 months)

-Verify the providers' arl. -Management and monitoring of suppliers. -Management of files and documentation of the area. -Receiving Calls. -Control and monitoring of inventories in the area. -Remission, receipt and entry of billing. -Permit applications to shopping centers.

realização principal

In this job, I managed to consolidate and know in depth the different topics that I had learned in the technique performed. My coworkers made me feel very important and delegated functions to me with high responsibility where I could always fully comply.

Customer Service Representative
club play relax gamer zone | Maio 2019 - Outubro 2019 (5 months)

-Customer Support. -Orientation to digital services. -Support for virtual procedures for clients. -Preparation of documents. -Minor cash closings. -Sale of products and services.

realização principal

Being able to interact with other people, help them and guide them in what they needed, was very satisfying for me.

Formação acadêmica
Business Administration
Sena | Technician
Gerado por

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