Make quotes for suppliers according to the need of the spare part and quotes for clients according to work carried out. Telephone attention for the programming of preventive and corrective maintenance. Face-to-face customer service in the search for spare parts for forklifts. Reception of merchandise for the spare parts warehouse. Keep control of the overtime of the mechanics in the area. Support in the purchase of spare parts as needed. Support accounting functions

Knowledge of the mechanical processes that are carried out, in addition to being able to know parts of forklifts that I did not know.

Serve and advise customers, offering complete, accurate and timely information. Retain and retain customers. Understand, manage and comply with established commercial, service and retention indicators. Receive, file and manage PQRS in the Company's information systems, within the defined deadlines.

Being able to manage customer processes, know their needs and provide them with solutions within our reach. In addition, carry out the process of selling services under the company's standards.

Receiving calls from customers or users of the Banistmo Panama bank. Interact with customers or users via chat or through scheduled callbacks. Advise, communicate and provide information required according to the client's needs. Escalate customer requirements with specialized areas or personnel.

Provide advice and support to the bank's companies in their needs such as the payment of salaries and virtual banking processes