The objective persisted in carrying out projects under contract for the provision of services.

Computer maintenance Installation of Router and structured cabling. Installation of printers

Managed the escalation of cases and kept clients informed of progress. The objective was to complete the migration of computer equipment to all officials and interns who worked within the Cartagena refinery.

Equipment preparation, installation of virtual machines on laboratory equipment On-site and remote support, SharePoint management. Customer service, writing and planning tasks, equipment inventory, among others.

The objective was to carry out a migration of computer equipment to all officials and interns who worked within the Cartagena refinery.

Team preparation On-site and remote support, incident monitoring Customer service and SharePoint management