The Pre-Sales Engineer with the Entrepreneurs and SME segment, with a focus on Unified Communications, Cybersecurity and Cloud Solutions, plays a strategic role in the organization. FUNCTIONS: Conduct meetings and interviews with clients to understand their specific needs and challenges in the areas of Unified Communications, Cybersecurity and Cloud Solutions. Prepare technical and commercial proposals that address the client's needs, highlighting the

Guarantee customer satisfaction through contracted telecommunications solutions and IT services, through design, support and management in the implementation for the correct delivery of services, based on established policies, standards and processes. inside the company. • Request, coordinate, evaluate, analyze and report the necessary resources for the correct and efficient implementation of the service portfolio through the information systems.