Professional with experience in financial companies, contact centers and logistics, focused on financial processes, portfolio management, credit, coordination and team leadership, oriented towards continuous service improvement
Responsible for the analysis and execution of processes and reports in the financial area, with a focus on portfolio and credit.
realização principalAnalysis and execution of financial processes, reporting, portfolio and credit management.
Responsible for analyzing calls, evaluating process compliance, forming teams, and leading quality assurance.
realização principalTeam leadership, quality analysis, training, and process assurance.
Team coordination and goal achievement in portfolio processes.
realização principalTeam leadership and goal achievement in portfolio management.